Showing posts with label We're a Bookstore. Show all posts
Showing posts with label We're a Bookstore. Show all posts

Monday, August 29, 2011

Pet Peeves


I realize that with what I am about to type I am not going to make many friends, and in fact may make some people angry. However, one of my most annoying personality traits is that even if my opinion will make me unpopular, I'll still voice it. Feel free to yell at me in the comments...
We're a Bookstore, Not a.....PetsMart
One of my biggest pet peeves is animals in people places. Unless that place is specifically designed to cater to animals, or has expressed some sort of pro-animal, pet-positive attitude, I really feel that the furry things should stay outside.
Now- to clarify – I do not hate animals. I currently live with a cat, and my roommates and I are puppy shopping. I tend to make ridiculous, high pitched noises in pet stores at the various small furry things that I want to take home and cuddle. I regularly shopped at a bookstore that owned one very well-behaved cat, and I liked browsing the bottom shelves with the shop cat on my lap. And I enjoy seeing dogs out on walks and playing in the park. It's adorable. So please don't think I spend my spare time kicking puppies and throwing things at kittens. I don't.
However- when I am at work in a bookstore I should not have to clean up dog poop. I shouldn't have to shout over the sound of your dog barking, or on one occasion, someone's parrot squawking from their shoulder. And if your dog is being carried around in a purse that cost more than I make in a month, I should be allowed to openly laugh at you. Then perhaps kick you. Not everyone likes animals, and most people assume that going in to non-pet related stores means that they won't have to deal with the huge dog in the cooking section getting too close. I had one little girl leave the store I worked at in tears because she was scared of dogs and the other customer refused to leave her “baby” giant lab out in the car.
The incident that turned this annoyance into a rage-inducing pet peeve was when a customer came up to me for help with a giant snake wrapped around his body and slithering out of the neckline of his shirt. I am not ashamed to admit that when the snake popped his head out and started angling towards me I screamed like a little girl and ran to the back room as the snake's owner laughed at me. I refused to come out until he was gone and have had a strong(er) resentment towards animals in people places ever since.

Now- I will make an exception for service animals. That's a completely valid reason to have a dog with you at all times. I will also allow any animals that possess the ability to read for themselves. If your cat needs a copy of Crime and Punishment to round out his Russian collection, then by all means bring him in. (Then explain to me how you haven't capitalized on your pet's amazing abilities.) However, I have yet to find a justification for Princess FiFi, your incessantly yapping pet cotton ball with legs, spending time in a bookstore.

And – in case it was unclear – there will be no (non-service) animals allowed in Bibliophiles. (Except for the basement full of attack ponies.)


BookWench just finished reading Throne Of Fire – The Kane Chronicles 2 by Rick Riordan, and I'm now in the library looking for more books on Egyptian mythology.

Wednesday, July 6, 2011

We're a Bookstore, Not A….

Welcome to a new feature here at BookWench, where I discuss various things that should not be expected of bookstores/ booksellers, but nevertheless are demanded from us.

First up – We're a bookstore not a...BABY- SITTING SERVICE.

Now – I am not saying don't bring kids to the store. I actually like dealing with quite a few of our under-12 customers because they haven't lost their enthusiasm for reading or their ability to let their imaginations run wild. It's kind of fun to find a kid a book they will love, and hopefully set them on a course to being a lifetime reader.  

Unfortunately their parents, who are adults and should therefore know better, have a tendency to treat bookstores like a free daycare. Which we are not. Most of us can barely keep track of our coffee mugs, pricing guns, and large carts full of books, much less a stranger's child we were unaware we were in charge of. At the major chain bookstore I worked at in California we had a woman leave her child in our kids section for eight hours a day while she went to work. Or at least she did until CPS got involved. . I also spent an hour at work one day in Manhattan following around a barely-able-to-walk toddler so she didn't fall down the escalator, or somehow make it outside into the insane downtown New York traffic. Her parents were unaware that she had left the area. For an hour. It terrifies me every time I think about it. Seriously people, retail establishments are not places to leave small children unattended. People will steal anything from us.
What really makes all of this grating on the retail worker is how mad parents get when you inform them that they have to stay with their children at all times. It's apparently a really confusing concept that parents are responsible for the tiny people they have brought into this world, and that the minimum wage, over-worked retail employees are not there to provide free daycare while you shop or run errands or go to work. Unless you want to pay my going baby-sitting rate (which is more than my hourly bookstore rate) I'm not going to watch your kids. For the most part we booksellers, as a group, are not appropriate child care workers. A lot of the time we're too hungover for that sort of responsibility. Plus, we tend to use adult language and naughty innuendo. (We have to stave off the rage somehow.)
I've also noticed that it is a bookstore specific problem – I never had anyone leave their kid at the Fancy Cooking Store. That would have been a better option as it had a predominately older female staff, most of whom had kids of their own. Plus, we could have at least fed the kid. I often wonder if Target has this problem. In fact, “Does this happen at Target?” may become another regular series of posts...


As a general rule, if you wouldn't leave your purse or wallet alone in our store, maybe you shouldn't leave your children.